Cookie Policy - SOFIES
How SOFIES uses cookies on its digital banking platform
What is a cookie?
A cookie is a small file stored on your device (computer, tablet or smartphone) when you visit our platform. It allows SOFIES to improve your experience, secure your transactions and personalise our banking services.
Types of cookies we use
Essential cookies
These cookies are critical to the secure operation of the platform and cannot be disabled. They ensure authentication, transaction encryption and protection of your banking data.
Performance cookies
These cookies allow us to anonymously analyse platform usage in order to continuously improve performance and service quality.
Functional cookies
These cookies remember your preferences (language, regional settings) to offer you a personalised experience on every visit.
Manage your preferences
You have full control over your cookies:
- Browser settings: Accept, decline or delete cookies via your browser settings.
- Privacy extensions: Use specialised browser extensions to block certain cookies.
- SOFIES account: Manage your preferences directly from your customer account.
Third-party services
SOFIES uses certified third-party services to enhance your experience:
- Google Analytics: Anonymised visitor analysis to improve our service.
- Social media: Secure sharing functionalities.
- Targeted communication: Product information only with your explicit consent.
Contact
For any questions about our cookie policy, please contact our Data Protection Officer at kundendienst@sofiesbk.de.
